"name": "How will I be cremated? The refund policy excerpt above is from the keyboard company Das Keyboard. There is no judge or jury, and review is limited, but an arbitrator can award the same damages and relief, and must honor the same limitations stated in these TOS as a court would. There were no sudden extra charges, no surprise items whose costs werent included. "acceptedAnswer": { General items not included are: The gravesite, grave vault, opening and closing fees, memorial marker, and other related expenses." "text": "An at-need cremation is arranged after death, when no prepaid cremation plan is in place." Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. 16. "@type": "Question", During this process, you must select an account designation and password and provide certain personal information, including a valid email address. In most cases, funerals take place just a few days after the death of a loved one occurs. . She made our difficult time so much easier. ", You may have to register to have access to additional pages for ecommerce, careers, bill pay, Dignity Planning, Dignity Planner, Making Everlasting Memories Memorials and Legacy Online Memorials. } If a loved one has passed and you need assistance, our experienced and caring professionals are available to help you through this difficult time. },{ There were none. No. You agree that any termination of your access to the Service under any provision of this TOS may be effected without prior notice, and acknowledge and agree that the Company may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. },{ As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. I would like to take this opportunity to commend the Read More. Pay your Neptune Society bill anytime from anywhere with our free app. } Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. Special Rules in the Arbitration Proceeding. (i) The arbitrator has no authority to make errors of law and any award may be challenged if the arbitrator does so. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. Your communication and interaction with advertisers found on or through the Service are solely between you and such advertiser. To the fullest extent permitted by applicable law, you understand and agree that the Company and its affiliates are not liable for any direct, indirect, incidental, special, consequential or exemplary damages (even if the Company has been advised of the possibility of such damages) resulting from: (i) your use or inability to use the Service; (ii) unauthorized access to or alteration of your transmissions or data; (iii) statements or conduct of any third party on the Service; or (iv) any other matter relating to the Service. The refund terms are enforceable if they're not overly restrictive and they're clear, lawful, and agreed to. Thank you for taking care of my father and easing our anxiety. There to assist even after Read More. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. }] Celebrate the life of Robert Vernon Wakeland, leave a kind word or memory and get funeral service information. The whole process went as told and I could not have been happier. "@type": "Question", "acceptedAnswer": { Our appreciation is great and well never forget it. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. Ripoff Report Needs Your Help! Ill respond to anyone that wants to verify my statements. Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. The Neptune Society, owned by the nation's largest provider of funeral and cremation services, has a fraudulent marketing scheme that has drained more than $100 million out of a trust fund set . A representative will respond as quickly as possible. The popularity of being cremated continues to rise year after year. "@type": "Question", You also expressly understand and agree that (i) any material downloaded or otherwise obtained through the Service is done at your own discretion and risk and that you are solely responsible for any damage to your computer system or loss of data resulting from the download of such material and (ii) no advice or information, whether oral or written, obtained by you from the Company or through or from this Service shall create any warranty not expressly stated in this TOS. },{ The whole process went as told and I could not have been happier. },{ I live in PA and had to rely on recommendations for your service. No. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. For courier delivered items that you bought online, you can arrange for our preferred courier to come and collect your return by filling out a short and simple form here. },{ "@type": "Answer", To the fullest extent permitted by applicable law, you agree that you will assert any Claim arising out of your use of this website or the use or purchase of any Service from this site within two (2) years after the Claim arises, or such Claim will be barred. 15. Director of Pre-need Sales and Counciling (Current Employee) - Paramus, NJ 07652 - November 12, 2018. "name": "What happens at the time of death? I live in PA and had to rely on recommendations for your service. "@type": "Answer", Formal Resolution by Arbitration/Class Action Waiver: READ THE FOLLOWING ARBITRATION PROVISION CAREFULLY, IT LIMITS YOUR RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. "@type": "Answer", "text": "At Neptune Society, we urge planning for the unanticipated as well as the anticipated. You know that, and youve come to terms with it (or at least youre trying). In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. Its a smart investment to make." The Service is intended for use only as provided in your Service Agreement. But is this the proper funeral etiquette? Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. Read More. Keep in mind that these may vary from one region to the other. ", Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. Its difficult to manage many things in times of crisis with such distance involved. I would like to take this opportunity to commend the Read More. but Neptunes involvement was reassuring and dependable. 5. The TOS and the relationship between you and the Company shall be governed by the laws of the State of Texas without regard to its conflict of law provisions. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. 14. Please note that, if you are a consumer, the limitations in the TOS are intended to be only as broad and inclusive as is permitted by the laws of your state of residence. } Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. Even though I will not be purchasing from Neptune Society, I believe . The whole process went as told and I could not have been happier. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. },{ Establishment: 1981. Completely caring respectful to everyone. Neptune was like a warm blanket after a cold night in the field. All other fees, such as attorneys fees and expenses of travel to the Arbitration, will be paid in accordance with JAMS Rules. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JURY TRIAL. 17. And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. If you are experiencing difficulty with the system, please contact Payment Service Network Customer Support at 866-917-7368. They handled everything with professionalism, respect, and sincerity. It would be illegal for me to accept a fee for preparing that application on your behalf. Even though I was making arrangements for my wife of 39 years: Chris. "text": "Generally, cremated remains are scattered at sea on a weekly basis. "@type": "Answer", In addition, The Companys ability to provide the Service is contingent upon many factors that may be out of the Companys control, including, but not limited to, the continued availability of the internet as it presently exists or other technologies that may be available in the future that would allow for the continuation of such Service in essentially the same manner as they are provided today. Anna, I just wanted to thank you for the really Read More. "text": "Cremation services accounted for 47% of all death services in 2014. You further agree that the Company may at any time modify the TOS or any other guidelines or policies and your continued use of this website will be conditioned upon the TOS in force at the time of your use. Let's be real for a minute, people. You acknowledge and agree that the Company may preserve Content. GENERAL AGREEMENT. Neptune was the answer. Kohl's. The Kohl's return policy clearly states the timeframes customers must fall within to return and exchange merchandise. "@type": "Question", I did not have a good experience with the sales rep, but the corporate office stepped in and took care of issuing my refund. To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. },{ },{ I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. Neptune Society is the largest provider of affordable cremation services in the nation. What determines the length of time between the death and a funeral. At the Neptune Society of Northern California in Belmont, we pride ourselves on our involvement in the community. EXCLUSIONS AND LIMITATIONS. "text": "The average cost of a traditional funeral is $6,862.00. 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